Leaks cost money and cause damage; boiler leaks leave you without heating and hot water.
A burst pipe, boiler losing pressure or high water bill must be resolved as soon as possible; leaving them just worsens the problem.
No need to struggle; most leaks can be dealt with quickly, and since most people have insurance cover for “Trace and Access”, our costs can be recovered quickly and your home repaired.
UK Leak Detection is independent, your best interests are our priority. We have vast experience with insurers, their excuses not to pay out on the insurance claims and how to deal with them.
We are proud of what we do and want to help our clients understand the process of leak detection.
Call us straight away or have a browse around the site to find out more about the technology we use, including Thermal Imaging, acoustic leak detection, tracer gas detection and more. We also have information on the insurance process and an FAQ that answers many common questions.
We do understand the stress a leak can cause and make sure an insurance claim can be made if appropriate, to minimise the financial impact.
What Our Customers Say
Our Equipment
UK Leak Detection invest in the highest quality equipment, not the cheapest.
Each of our engineers carries all the equipment required and use only the highest quality ‘state of the art’ products to find a leak or burst pipe without damage to your property.
We have found leaks that have been running for more than 20 years that other leak detection companies and water authorities failed to find!
Included in our service are photographic reports for your records and to support insurance claims. Trace and Access and Escape of Water can cover the inspection cost, water damage repair and water damage restoration works.
A leaking bath or shower can often cause large amounts of damage in a short time, and we can assist in arranging drying and restoration works.
As market leaders and award winners, whether you have a water leak, damp issue or your boiler keeps losing pressure; we have helped thousands of customers to find leaks, heating problems and damp issues.
Water Leak Detection
We provide water leak detection and insurance assistance with the minimum of upheaval…
A water leak outside or on the ground floor can exist for a long time without detection.
Water mains and supply pipes can leak freely with no surface evidence or signs of damage; they slowly erode foundations and ultimately cause enormous damage to your home and can even spread to your neighbours’ property.
You might only be aware of a leak after receiving a high water bill or letter from your local water authority informing you of a suspected water leak.
The water authority regularly monitors at night to check for water loss with simple acoustic ‘listening sticks’ or use a monitoring device on your water meter called a ‘LeakFrog’.
UK Leak Detection can find these water leaks for you, we are award winners and are confident enough to say…
“If we don’t find it, you don’t pay for it.”
We think this is pretty reasonable! We were the first and only in the industry confident enough to offer leak detection to most domestic customers on this ‘no find – no fee’ basis that other leak detection companies struggle to match. We are proud that we dragged them (complaining bitterly) to comply. There are terms to this, but we think they are very fair.
If applicable, we also help with presenting your insurance claim and in getting your home restored and repaired from any water leak damage or from accessing and repairing the leak.
Benefits of using UK Leak Detection:
- Carried out on a ‘no-find no-fee’ basis (not heating leaks)
- Assistance with insurance claims
- Fully refundable as part of an insurance claim
- We start mitigation works immediately
- Non-destructive leak detection
- Keep costs at a minimum
- Stop high water bills
- Minimize property damage and disruption
- Provide photographic reports
We can locate water leaks internally under:
- Concrete flooring
- Wooden flooring
- Laminate flooring
- Amtico or Vinyl flooring
- Ceramic or vinyl tiled floors
- Lino flooring
- Rugs and Decorative coverings
- Carpeted floors
- Suspended Floors
We can locate water leaks externally under:
- Concrete
- Tarmac
- Gravel
- Grass or turfed areas
- Soil and scalping
Call UK Leak Detection now on 0800 228 9000
Heating Leak Detection
Loss of boiler pressure or heating not working?
If you regularly need to add water to keep the boiler or heating pressure up; this is a sign that there is a leak on your central heating system or boiler.
Accurate heating leak detection is key to stop damage to your home, the boiler and heating system.
You might think that it is just an inconvenience…but a leak will cause permanent damage to your home, heating system and boiler.
Benefits of using UK Leak Detection:
- Carried out on a ‘no-find no-fee’ basis (not heating leaks)
- Assistance with insurance claims
- Non-destructive leak detection
- Keep costs at a minimum
- Stop high water bills
- Minimize property damage and disruption
- Provide photographic reports
We can locate water leaks internally under:
- Concrete flooring
- Wooden flooring
- Laminate flooring
- Amtico or Vinyl flooring
- Ceramic or vinyl tiled floors
- Lino flooring
- Rugs and Decorative coverings
- Carpeted floors
- Suspended Floors
We can locate water leaks externally under:
- Concrete
- Tarmac
- Gravel
- Grass or turfed areas
- Soil and scalping
Call UK Leak Detection now on 0800 228 9000
Damp Investigation
Damp investigation is an essential part of leak detection.
Damp diagnosis is vital as if left untreated can lead to mould growth & wet rot.
Often the first sign of a leak is damp or mould growth, but older properties can be naturally damp, particularly in basement areas converted to habitable rooms.
Sudden arrival of damp maybe an indication of a leak.
UK Leak Detection’s damp investigation uses advanced technologies and our extensive knowledge to find what is the cause and nature of a damp problem.
Incorrect Diagnosis
Often long-standing problems are blamed on ‘ground water’ or ‘rising damp’. In our experience, these are normally well know problems and not something that starts all of a sudden for no reason, particularly in the modern constion of homes.
Main causes of leaks incorrectly identified as damp:
- Leaking waste fittings
- Poorly maintained or installed tiles
- Flat roof leaks
- Blocked drains
- Leaking water mains
- Poorly fitted windows or doors
- Poorly installed DPC or tanking
Did you know that in 2001 mould was classified as a Category 1 risk to health under the Health and Safety Hazards Rating System. This puts the humble mould in the same category as asbestos and other pretty gruesome health risks!
Call UK Leak Detection now on 0800 228 9000
Commercial Leak Detection
The effect a leak can have on day-to-day operations, workforce and even stock damage can make these leaks a real financial challenge to any business.
The scale of water loss and associated water consumption cost is often exponentially higher than a domestic water leak.
Many leak detection companies either do not have the equipment, or struggle to grasp the size or the scale of the problem, this can often become an obstacle to commercial leak detection.
UK Leak Detection realise that a leak in the workplace can be financially worse than one in the home
Advantages of using UK Leak Detection
- Prompt action
- Accurate results
- Minimum disruption
- Accurate survey
- Latest technologies
- Commercial equipment
- Minimise water loss
- Reduce damage
Call UK Leak Detection now on 0800 228 9000
Insurance claims for leaks and water damage
About 95% of leak detection is carried out, as part of an insurance claim for water damage. Depending on the insurance company, we find that dealing with an insurance claim can seem to be worse than the leak!
Whilst we cannot offer formal advice or assistance with a claim directly with the insurer as this is an FCA regulated role, we do have a wealth of first-hand experience in how the average claim proceeds and the experiences of our customers
You are welcome to ask our engineer to look at your policy as part of our leak detection process, the terms used are fairly common and they are pretty familiar with finding the bits you need in the policy documents.
About 95% of leak detection is carried out, as part of an insurance claim for water damage; depending on the insurance company, we find that dealing with an insurance claim can feel worse than the leak itself!
Insurance companies sometimes make errors in dealing with claims, leaving their customers without cover or grossly underquoting works and costs. Therefore we recommend using an independent, FCA registered claims handler to act on your behalf. We have first-hand experience with a number of companies that will deal with insurance claims and undertake restoration works.
We are not linked to these companies but have seen a good performance of this role for our customers as well as some that we would avoid like the plague!
Call UK Leak Detection now on 0800 228 9000
Latest News from UK Leak Detection
Stay up to date with news and articles from the UK Leak Detection Team
How it Works
1. Initial Consultation: When our engineer arrives, they will spend approximately 15 minutes discussing the issue with you before any chargeable work begins. This allows you to provide all relevant information unhurried, ensuring an efficient and accurate leak detection process
2. Leak Detection: The leak detection will then commence. The initial hour is charged at £99, with any additional time charged at £45 per half-hour. This transparent pricing ensures you only pay for the time needed.
3. Leak Access: Once the leak is located, our engineer will access it on the same day if practical. This step is not limited by the 7-hour chargeable limit, ensuring comprehensive service. If needed, we will arrange a follow-up visit at a convenient time.
4. Survey Report and Invoice: After the leak detection and access, our engineer will prepare a detailed survey report. This report will be presented and discussed with you, and we will invoice for the time taken.
5. Payment Options:
You can settle the invoice with the engineer on the day via card payment or BACS.
OR
If you require assistance with a validated insurance claim, we can refer you to a restoration company. They will manage the payment process as part of your insurance claim.
By offering these clear steps and flexible payment options, we aim to provide a stress-free and efficient service, ensuring your satisfaction and peace of mind.
Benefits of using UK Leak Detection:
- Carried out on a ‘no-find no-fee’ basis (not heating leaks)
- Assistance with insurance claims
- Non-destructive leak detection
- Keep costs at a minimum
- Stop high water bills
- Minimize property damage and disruption
- Provide photographic reports
We can locate water leaks internally under:
- Concrete flooring
- Wooden flooring
- Laminate flooring
- Amtico or Vinyl flooring
- Ceramic or vinyl tiled floors
- Lino flooring
- Rugs and Decorative coverings
- Carpeted floors
- Suspended Floors
We can locate water leaks externally under:
- Concrete
- Tarmac
- Gravel
- Grass or turfed areas
- Soil and scalping