About 95% of leak detection is carried out, as part of an insurance claim for water damage. Depending on the insurance company, we find that dealing with an insurance claim can seem to be worse than the leak!
Whilst we cannot offer formal advice or assistance with a claim directly with the insurer as this is an FCA regulated role, we do have a wealth of first-hand experience in how the average claim proceeds and the experiences of our customers
You are welcome to ask our engineer to look at your policy as part of our leak detection process, the terms used are fairly common and they are pretty familiar with finding the bits you need in the policy documents.
About 95% of leak detection is carried out, as part of an insurance claim for water damage; depending on the insurance company, we find that dealing with an insurance claim can feel worse than the leak itself!
Insurance companies sometimes make errors in dealing with claims, leaving their customers without cover or grossly underquoting works and costs. Therefore we recommend using an independent, FCA registered claims handler to act on your behalf. We have first-hand experience with a number of companies that will deal with insurance claims and undertake restoration works.
We are not linked to these companies but have seen a good performance of this role for our customers as well as some that we would avoid like the plague!